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Terms & Conditions
Overview
These Terms & Conditions (“Terms”) govern your use of this website, operated by Libby Laboratories, Inc. (“we,” “us,” or “our”). By visiting our site and/or purchasing products or services, you engage in our “Service” and agree to be bound by these Terms as well as our Order FAQs and Privacy Policy, which are incorporated herein by reference. These Terms apply to all visitors, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree, you may not use our Services. Any new features, products, or tools added to the site will also be subject to these Terms. We reserve the right to update, modify, or replace all or part of these Terms at any time by posting updates here. Your continued use of our website after such changes constitutes acceptance of the updated Terms.
Products, Services & Purchases
By purchasing from us, you may be required to provide information such as your name, phone number, email address, billing address, and shipping address. Please review our Privacy Policy for details on how we use and protect this information.
All prices are subject to change without notice. We reserve the right at any time to modify or discontinue products or services. We are not liable for any changes, suspensions, or discontinuations.
We make every effort to display and describe our products accurately. However, we cannot guarantee that your device’s display or interpretation of descriptions will be fully accurate.
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Wholesale, Semi-Custom, and Custom Products: Due to the nature of our business, wholesale, semi-custom, and fully custom products are final sale and not eligible for returns or refunds unless expressly stated otherwise in writing. We encourage customers to order samples where available before committing to larger runs.
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Lead Times: Production times vary based on product type and customization. Any lead times provided are estimates and not guarantees.
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Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud or violation of these Terms.
User Conduct
By using this site, you represent that you are at least the age of majority in your jurisdiction.
You agree not to:
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Transmit viruses, malware, or harmful code;
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Harass, abuse, or defame others;
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Upload or distribute unlawful, obscene, threatening, or otherwise objectionable content;
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Use the site for unauthorized commercial solicitation.
Conditions of Use
We may refuse service to anyone, at any time, for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Payments are processed through PayPal or by check/money order. We do not store credit card information on our website.
Information Disclaimer
The content on this website is provided for general informational purposes only. While we strive for accuracy, we do not warrant that information is current, complete, or error-free. Reliance on any material on this site is at your own risk.
Third-Party Tools & Links
We may provide access to third-party tools or links. We do not monitor or control these tools or websites and are not responsible for any transactions, damages, or issues arising from their use. Please review any third-party policies carefully.
User Submissions & Feedback
If you submit comments, ideas, suggestions, or other materials (“Submissions”), you grant us a non-exclusive, royalty-free, perpetual license to use, copy, publish, and distribute them without restriction. We are under no obligation to maintain Submissions in confidence, provide compensation, or respond.
You may not use false contact information or misrepresent your identity. You are solely responsible for any Submissions you provide.
Intellectual Property
All content on this website, including text, graphics, product descriptions, and logos, is the property of Libby Laboratories, Inc. and protected under copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
Warranty Disclaimer
This website, products, and services are provided “as is” and without warranties of any kind, express or implied. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the site will be uninterrupted, error-free, or free from harmful components. Some jurisdictions do not allow the exclusion of certain warranties, so these limitations may not apply to you.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site, products, or services. Our total liability for any claim shall not exceed the amount paid for the product or service at issue.
Indemnification
You agree to indemnify, defend, and hold harmless Libby Laboratories, Inc., its affiliates, officers, directors, employees, agents, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees and costs of defense) arising out of or related to:
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Use, Marketing, and Sale of Products – Any claim arising from your use, resale, distribution, labeling, packaging, advertising, promotion, or marketing of our products, whether wholesale, semi-custom, or fully custom.
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Regulatory Compliance – Any claim, investigation, fine, or penalty related to alleged or actual non-compliance with any applicable law, rule, or regulation, including but not limited to those of the U.S. Food and Drug Administration (FDA), the Federal Trade Commission (FTC), or any state or international regulatory authority, based on your activities.
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Customer Representations – Any statements, warranties, guarantees, or representations you make about our products, including but not limited to claims of therapeutic benefit, disease treatment, or performance, whether or not authorized by us.
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Third-Party Claims – Any claim brought by your customers, distributors, or end-users related to or arising from your handling, storage, relabeling, or modification of our products.
This indemnification obligation applies regardless of whether such claims are based in contract, tort, strict liability, statute, or otherwise, except to the extent caused directly and solely by our gross negligence or willful misconduct in manufacturing.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Changes
We reserve the right to modify or update these Terms at any time. Continued use of the site after posting constitutes acceptance.
Contact Us
If you have questions about these Terms, contact us at:
inquiries@libbylabs.com