Privacy Policy

Effective Date: September 10th, 2025

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Libby Laboratories, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or purchase our products and services.

By accessing our website or providing information to us, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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• Personal Information you provide when placing an order or contacting us, such as:

• Name, email address, phone number, billing and shipping addresses

• Payment information (processed securely through PayPal; we do not store credit card details on our servers)

• Order Information related to your purchases, including product selections, order history, and communication records.

• Technical Information automatically collected when you use our website, such as:

• IP address, browser type, device type, operating system, and referring website

• Cookies and similar technologies (see Section 6 below).

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2. How We Use Your Information

We use your information to:

 

• Process and fulfill your orders, including shipping and customer support

• Communicate with you about your orders, account, or inquiries

• Improve our products, services, and website functionality

• Send promotional emails or updates (only if you have opted in)

• Comply with legal obligations and enforce our Terms & Conditions

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3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

 

• Service Providers who help us operate our website, process payments, fulfill orders, or provide customer service

• Legal Authorities when required by law, regulation, or legal process

• Business Transfers if our company merges, is acquired, or undergoes restructuring, your information may be transferred as part of that transaction

 

All third parties are required to maintain the confidentiality and security of your information and use it only for authorized purposes.

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4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce agreements.

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6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user behavior. You may disable cookies through your browser settings, but some site features may not function properly as a result.

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7. Your Rights

Depending on your jurisdiction (including residents of California under the California Consumer Privacy Act (CCPA) and residents of the European Union under the General Data Protection Regulation (GDPR)), you may have the right to:
    •    Access, update, or delete your personal information
    •    Opt out of the sale of personal information (we do not sell data, but we honor this right)
    •    Restrict or object to certain processing of your data
    •    Request a copy of your personal data in portable format

To exercise these rights, please contact us at inquiries@libbylabs.com. We may need to verify your identity before processing your request.

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8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

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9. International Users

If you access our website from outside the United States, please note that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated above. Your continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:
inquiries@libbylabs.com